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Everything you need to know about The PEGroup
Running payroll ought to be simple. You’ve got a business to run, employees to look after, and a million other things on your plate. The last thing you need is wrestling with complicated payroll software that makes you feel like you need a degree in accounting just to pay your team.
We get it. We’ve talked to hundreds of business owners who’ve shared their payroll horror stories, and we’ve built The PEGroup to solve the problems that keep you up at night. Here are the questions we hear most often, along with the straight answers you’re looking for.
How quickly can I get The PEGroup up and running?
Most of our customers are processing their first payroll within 24 hours of signing up. We’ve designed the setup process to be as painless as possible—no lengthy forms, no confusing jargon, just the essential information we need to get you started.
You’ll import your employee data (we support CSV uploads or manual entry), connect your bank account, and you’re essentially ready to go. Our setup wizard walks you through each step, and if you get stuck, our support team is standing by to help.
Do I need any special accounting knowledge to use The PEGroup?
Not at all. We’ve built The PEGroup for business owners, not accountants. Everything is explained in plain English, and we handle all the complex calculations behind the scenes.
That said, we do recommend having a basic understanding of your payroll obligations—things like PAYE, National Insurance, and pension contributions. If you’re not sure about these, we’ve got guides that explain everything in straightforward terms.
Can I import data from my current payroll system?
Yes, and it’s usually much easier than people expect. We support imports from most major payroll providers, including Sage, QuickBooks, and HMRC’s Basic PAYE Tools.
If you’re currently using spreadsheets (and honestly, quite a few of our customers were), you can upload those too. Our import tool is pretty clever—it’ll map your existing data to the right fields automatically, though you can always double-check everything before confirming.
What's included in Payroll Easy?
Everything you need to run payroll properly. That means calculating wages, PAYE, National Insurance, and pension contributions. We handle statutory payments like sick pay and maternity leave. We generate payslips automatically and submit your RTI returns to HMRC.
We also include year-end reporting, P60s, and all the other bits that crop up throughout the year. No hidden extras, no surprise charges for “premium” features that should be standard.
How does auto-enrolment work with Payroll Easy?
Auto-enrolment can be a right headache if you’re trying to manage it manually. Payroll Easy handles the entire process automatically—we identify eligible employees, calculate contributions, and integrate with major pension providers like NEST, People’s Pension, and NOW: Pensions.
When someone becomes eligible, we’ll enrol them automatically and send the required communications. We track opt-outs, handle re-enrolment, and make sure you stay compliant with all the regulations.
Can I run payroll for different types of employees?
Absolutely. Whether you’ve got full-time staff, part-timers, contractors, or directors, Payroll Easy handles them all. We calculate the right deductions for each employee type and make sure everyone gets paid correctly.
We also handle more complex situations like employees with multiple jobs, those with student loans, or staff who’ve opted out of the pension scheme. The system adapts to your workforce, not the other way around.
How do you keep my data secure?
We take security seriously because we know how sensitive payroll data is. All your information is encrypted both in transit and at rest. We’re hosted on secure UK servers, and we’re fully GDPR compliant.
We also use bank-level security measures, including two-factor authentication and regular security audits. Your data is backed up automatically, and we maintain detailed audit trails of all system activity.
Will Payroll Easy keep me compliant with HMRC requirements?
Yes, that’s exactly what we’re designed to do. We stay on top of all the regulatory changes so you don’t have to. When rates change or new requirements come in, we update the system automatically.
We submit your RTI returns directly to HMRC, handle Construction Industry Scheme (CIS) if you need it, and generate all the reports you need for year-end. If HMRC ever has questions, we provide detailed records of everything.
What kind of support do you offer?
Real human support from people who understand payroll. You can reach us by phone, email, or live chat during business hours. We don’t outsource our support—you’ll always speak to someone from our UK-based team.
We also have a comprehensive help centre with guides, video tutorials, and step-by-step instructions for common tasks. Most questions get answered within a few hours, though urgent payroll issues get priority treatment.
How much does Payroll Easy cost?
We keep our pricing simple: £4 per employee per month, with no setup fees or hidden charges. That includes everything—payroll processing, RTI submissions, auto-enrolment, support, the lot.
We also offer a 30-day free trial so you can try everything before committing. No credit card required, no pressure from sales teams. Just sign up and see if Payroll Easy works for your business.
What happens if I need to cancel?
You can cancel anytime with 30 days’ notice. We’ll help you export your data so you can move to another system if needed. No cancellation fees, no awkward conversations with retention teams.
We’d obviously prefer you stayed, but we understand that business needs change. If you do decide to leave, we’ll make the process as smooth as possible.
Still got questions? Our support team is here to help. Give us a call on 0800 123 4567 or start a chat—we’re always happy to talk through your specific situation and help you figure out if Payroll Easy is right for your business.
Our Policies & Standards
Our Commitment to Data Privacy and Security
At The PEGroup, we regard the lawful and correct treatment of personal information as very important to our successful operation and to maintaining confidence between us and those with whom we carry out business. We are committed to protecting the privacy and security of personal data in accordance with the General Data Protection Regulation (GDPR) and UK data protection legislation.
These Terms and Conditions govern your use of the PEGroup website and services. By accessing our website or using our services, you agree to be bound by these terms.
Our Approach to Tax
At The PEGroup, we are committed to conducting our tax affairs with transparency, integrity, and in full compliance with all applicable tax laws and regulations. This Tax Strategy outlines our approach to tax planning, compliance, and governance.
Our Commitment to Digital Accessibility
At The PEGroup, we believe that the internet should be available and accessible to everyone. We are committed to providing a website that is accessible to the broadest possible audience, regardless of ability or circumstance.
Our Commitment to Ethical Business Practices
At The PEGroup, we believe that every person deserves to work with dignity, freedom, and respect. Modern slavery and human trafficking are serious crimes that violate fundamental human rights, and we maintain a zero-tolerance approach to these practices in all forms.
Our Commitment to Environmental Sustainability
At The PEGroup, we recognise that climate change is one of the most pressing challenges of our time. As a responsible business, we are committed to playing our part in creating a sustainable future by reducing our carbon footprint and achieving Net Zero emissions by 2050. Our comprehensive Carbon Reduction Policy demonstrates our dedication to environmental stewardship and sustainable business practices.
About This Policy
This Cookie Policy explains how The PEGroup uses cookies and similar technologies when you visit our website. It explains what these technologies are, why we use them, and your rights to control our use of them.
